• Sony Further Clarifies PS5 Voice Chat Recording and Reporting Function, Apologizes for Miscommunication

    4 days ago - By PlayStation LifeStyle

    This week's release of the PS4 firmware version 8.00 brought with it a surprise that shocked a lot of players. A warning notification let people know that voice chats could be recorded and submitted to Sony for reporting. Misinformation about the feature quickly spread, including alleging that Sony was recording and storing private party chat conversations. Sony quickly issued an apology and updated users that this feature was a part of PS5 party chat, but impacted PS4 players due to cross-platform party chat functionality. Now Sony has dropped additional details about PS5 party chats and...
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  • Details on new voice chat functionality coming to PS5

    4 days ago - By PlayStation

    Hi everyone. I'm Catherine Jensen, and I head up the Global Consumer Experience division here at PlayStation. Our department works every day to create the best possible gaming experience for our community on PlayStation Network. We also manage the AskPlayStation customer support channel and create troubleshooting guides to help gamers find solutions. Our goal is to help foster a fun and positive experience when you're playing online with friends and other gamers.
    Managing online safety is an important part of ensuring that. We believe that it's critical that gamers be able to quickly and...
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  • PS5 voice chat report functionality detailed

    4 days ago - By Gematsu

    Sony Interactive Entertainment has provided further information on the new voice chat functionality coming to PlayStation 5, which will allow players to report verbal harassment with an up to 40 second-long audio clip of the voice chat in question. Here are the details, via Sony Interactive Entertainment global consumer experience vice president Catherine Jensen on...
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